tk698 Privacy Policy

tk698 ("we", "us", or "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") explains what information we collect about you when you use our website, app, or related services, why we collect it, how we use it, and how long we retain it. By using our services, you are considered to have accepted the terms of this policy.

1Information We Collect

We may collect the following types of information during registration, transactions, and general use of tk698:

1.1 Personal Identification Information

• Full name and date of birth — for age verification (only persons aged 21 or above may register).
• Mobile number and email address — for account communication and verification.
• Government-issued identification details (National ID or passport) — where applicable and required.

1.2 Financial Information

• Payment method details: bKash, Nagad, Rocket, Upay, or bank account information.
• Deposit and withdrawal history, transaction amounts, and timestamps.
• We never store full card numbers or banking passwords.

1.3 Technical and Device Information

• IP address, browser type, and version.
• Device type (mobile / desktop), operating system.
• Traffic source, page visit duration, and session type.
• Information obtained from cookies and similar tracking technologies.

1.4 Gaming Activity Information

• Betting history, game types, win and loss records.
• Bonus usage and promotional activity history.
• Responsible gaming requests or restriction details.

2Purpose of Data Collection

We collect and process your information for the following purposes:

• Account Management: Completing registration, verifying login, and keeping your profile active.
• Processing Financial Transactions: Successfully completing deposit and withdrawal requests. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.
• Security and Fraud Prevention: Detecting and preventing unauthorised access, money laundering, or fraudulent activity.
• Age Verification: Ensuring that only persons aged 21 or above are using the platform.
• Customer Support: Resolving your questions and complaints — via 24/7 live chat and email.
• Service Improvement: Analysing user experience to further improve the quality of the platform.
• Relevant Communications: Keeping you informed about bonuses, promotions, or important policy changes.
• Responsible Gaming: Identifying unusual gaming behaviour and intervening when necessary.

3Data Sharing and Disclosure

tk698 does not sell your personal information to third parties. However, limited information may be shared in certain circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, data analytics, and technology services. These partners are given only the information necessary for their designated tasks and are required to comply with our privacy standards.

3.2 Legal Obligations

In the case of a court order, regulatory directive, or lawful request from law enforcement authorities, we are required to provide relevant information. Where possible, we will notify you in advance.

3.3 Business Changes

In the event of a merger, acquisition, or asset transfer, your information may pass to the new owner, but will remain protected under this privacy policy.

4Cookies and Tracking Technologies

tk698 uses cookies and similar technologies that are stored in your browser. These are of three types:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used for your language preferences, display settings, and personalised experience.
• Analytics Cookies: Monitor user behaviour to improve the service. You can control these from your browser settings.

You can delete or block cookies from your browser settings, but doing so may cause some platform features to not work correctly.

5Data Retention and Security

5.1 Retention Period

Information is retained for as long as your account is active and, after that, for a defined period as required by legal, regulatory, or business needs. Records of financial transactions are generally kept for an extended period.

5.2 Security Measures

tk698 has adopted industry-standard technical and organisational measures to keep your information secure:

• SSL (Secure Socket Layer) encryption — on all data transfers.
• Password hashing and encrypted storage of sensitive information.
• Access controls — only authorised staff can view the information they need.
• Regular security reviews and vulnerability testing.
• Suspicious login detection and alert systems.

However, no data transmission over the internet is completely secure. While we strive for the highest level of protection, we cannot guarantee 100% security. You are therefore advised to keep your password confidential and avoid logging in from unfamiliar devices.

6Your Rights

As a tk698 user, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information via account settings or support.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may object to the processing of your information for specific uses.
• Right to Portability: You may request the information you have provided in a readable format.
• Right to Withdraw Consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact us via live chat or email. We will respond as promptly as possible and within the timeframe required by law.

7Protection of Minors

tk698 strictly provides services only to persons aged 21 or above. We do not knowingly collect information from any minor. Age verification is mandatory at registration and a government-issued ID may be requested if necessary.

If a minor registers by mistake, their account will be immediately closed and all their information will be deleted. If you believe a minor is using our platform, please contact us immediately.

8Third-Party Links and Services

The tk698 platform may be connected to third-party payment gateways or game providers. These third parties have their own privacy policies and we are not responsible for those policies. The policies of payment providers such as bKash, Nagad, Rocket, Upay, or banks can be found on their respective websites.

We contractually ensure with our technology partners that they handle your information in accordance with our guidelines.

9Changes to the Policy

tk698 may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users by email.
• May display a notification when you log in to the platform.

Continued use of the service after any changes will be considered acceptance of the updated policy. You are therefore advised to visit this page regularly.

10Response to a Data Breach

In the event of a data breach, tk698 will take immediate action:

• The extent and nature of the breach will be determined.
• Users who may be affected will be notified as quickly as possible.
• Necessary technical measures will be taken to minimise damage.
• Security measures will be strengthened to prevent the same incident in the future.

If you believe your account information has been compromised, please contact us immediately and change your password.